Effective date: 17 October 2026

These Terms and Conditions apply to your use of podsaltnic.ae and to every order you place with Podsalt Dubai (“we”, “us”). Please read them before you order. If you pay by card on delivery, a 5% card fee is added to your order total (see section 7).

1. Who we are

podsaltnic.ae is run by Podsalt Dubai, based in Downtown, Dubai, United Arab Emirates. Contact us on WhatsApp or phone +971 52 703 9137 or at [email protected].

2. Agreeing to these terms

When you place an order, you agree to these terms, our Delivery and Shipping page and our Return and Refund Policy. Our Privacy Policy explains how we use your data. If you do not agree, please do not place an order.

3. Eligibility and age verification

You must be at least 18 years old to buy from us. All our products contain nicotine. By placing an order you confirm that you are 18 or over and that anyone who receives the order for you is also 18 or over.

Our delivery staff or delivery partners carry out an age check on delivery. The person receiving the order must show valid ID. If valid ID is not shown, or it shows the person is under 18, we will not hand over the order and we may cancel it.

4. Products and nicotine warning

We sell only original Pod Salt products: disposable vapes and e-liquids. Product descriptions are provided to help you choose, but colours and images may differ slightly from the item you receive.

Warning: these products contain nicotine, which is addictive. They are not for children, non-smokers, pregnant or breastfeeding women, or anyone with a medical condition that nicotine could affect, unless a doctor says otherwise.

5. Prices and availability

All prices are in UAE dirhams (AED). The price shown for each product is the price you pay for it. No tax is added at checkout.
Card fee: if you choose card on delivery, a 5% fee is added to your order total. Cash on delivery has no extra fee.
Delivery fees and any card fee are shown before you place the order. See Delivery and Shipping and the Payment section below.
We try to keep prices and descriptions accurate. If we find a pricing error, we will contact you before delivery. You can choose to go ahead at the correct price or cancel the order at no cost.
Availability can change. If an item cannot be supplied, we will contact you and offer a replacement or cancel that item.

6. Placing an order and contract

Placing an order is an offer to buy. You can check out as a guest; no account is required. The email you receive after checkout confirms that we have received your order. A binding contract is formed when we accept your order and send it for delivery. We may decline or cancel an order, for example if we cannot verify your details, if the delivery address is outside the UAE, or if we suspect fraud or an under-age purchase.

7. Payment

We offer two payment methods, both taken when the order arrives:

Cash on delivery. No extra fee.
Card on delivery (+5%). Pay by credit or debit card, Apple Pay or Google Pay at the door. A 5% card fee is added to the order total, calculated on the items plus delivery. The fee is shown at checkout before you place your order.

The website does not take online card payments and never collects or stores card numbers.

8. Delivery

We deliver within the UAE only. You choose Dubai delivery (usually 1 to 2 hours) or All UAE delivery (usually within 12 hours) at checkout. Delivery costs 30 AED for orders under 300 AED and is free for orders of 300 AED or more. Full details are on the Delivery and Shipping page. Please give an accurate address and phone number, and be available to receive and pay for the order.

9. Returns and refunds

You can return defective items, items damaged on arrival, and wrong or not-as-described items within 7 days of receipt, subject to the conditions on our Return and Refund Policy. Opened or used products cannot be returned unless they are defective or damaged on arrival. Nothing in this section affects your rights under UAE consumer law.

10. Cancellations

If you want to cancel an order, contact us as soon as possible by WhatsApp or phone on +971 52 703 9137 or at [email protected]. If the order has not left us, we will cancel it.

11. Product use and health

Use products only as intended and follow the instructions on the packaging. Keep them away from children and pets. Do not use a damaged device. Stop using a product and seek medical advice if you feel unwell. Dispose of used devices and batteries responsibly.

12. Intellectual property

The content of this website, including text, layout and our own images, belongs to us or is used with permission. Pod Salt names and logos belong to their owners. You may view and print pages for personal use, but you may not copy or reuse the content commercially without our written permission.

13. Website use

Do not misuse the site, attempt to break its security, or submit false information. If you post a product review, it must be honest and lawful. We may remove reviews that are offensive, misleading or unrelated to the product. We try to keep the site available but do not promise it will always be uninterrupted or error-free.

14. Limitation of liability

Nothing in these terms excludes or limits any right you have under UAE Consumer Protection law (Federal Law No. 15 of 2020), or any liability that cannot lawfully be excluded. Subject to that, we are not liable for indirect loss, or for loss caused by events beyond our reasonable control. Otherwise, our total liability for an order is limited to the amount you paid for it. This limit does not apply to death or personal injury, to damage caused by a defective product, or to fraud.

15. Complaints

If you are unhappy with an order or our service, contact us with your order number and we will try to resolve it quickly. If we cannot resolve it, you can contact the consumer protection authorities in Dubai or the UAE.

16. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction over any dispute, without limiting any rights you have under mandatory consumer law.

17. Changes

We may update these terms. The version in force when you place an order applies to that order. The effective date above shows the latest update.

18. Contact

Email [email protected], WhatsApp or call +971 52 703 9137, or use our contact form.